Frequently Asked Questions
All your questions about 99be answered in one place
Whether it's making a deposit, withdrawing money, claiming a bonus, or cricket betting — whenever a question comes to mind, this page will come in handy.
We receive all kinds of questions from our players every day — especially after opening an account for the first time, about the deposit and withdrawal process, welcome bonus conditions, and cricket betting markets. On this page we have organised all those questions into four main categories and provided detailed answers to each. If you cannot find your question here, our 24/7 live chat support team at 99be is always ready.
BPL & International Matches
Match Winner, Toss Winner, Top Run Scorer, and First Wicket to Fall are the most played markets in cricket betting. In addition, long-term markets like Over/Under Runs, Series Winner, and Man of the Match are also available on 99be. The rules for each market are explained in detail on the market page.
Yes, you can bet on BPL (Bangladesh Premier League) and other international cricket events on 99be. Major tournaments including the T20 World Cup and IPL are generally available. The list of available matches can be seen in the Sports section as soon as they go live. Markets are based on team results, not on individual club or player names.
Decimal odds represent the total return multiplier including your stake. For example, if the odds are 2.50 and you place a ৳100 bet, you will receive ৳250 back if you win (৳150 profit + ৳100 original stake). The higher the odds, the higher the return — but the probability is also comparatively lower. This is how odds work in any match, such as a Bangladesh vs India game.
Yes, 99be offers in-play or live betting. During a match, odds change continuously and new markets are added. To place a live bet, you need a sufficient balance in your account and a stable internet connection is recommended. Since odds change quickly, a bet is counted only when confirmed at that specific moment.
If a match is declared No Result due to rain or any other reason, in most cases the bet is cancelled and the full amount is returned according to the betting rules. However, the conditions for specific markets may differ — for example, if a first innings result has already been determined, that part may be settled. Please refer to the Terms and Conditions page for the specific rules.
Deposit Questions
Log in to 99be and go to the Cashier or Deposit option, then select bKash. Send Money from your bKash app to the number shown and fill in the reference number correctly. Once the transaction is confirmed, the balance is usually added within a few minutes. Depositing from your own bKash account is mandatory.
The minimum deposit amount on 99be is ৳300, and this applies to all payment methods — bKash, Nagad, and Rocket alike. If you send less than ৳300, the transaction may not be accepted, so it is important to deposit the required amount.
99be currently accepts deposits through three mobile financial services: bKash, Nagad, and Rocket. Rocket is the mobile wallet of Dutch-Bangla Bank. All three methods are fast and secure. The minimum deposit for each is ৳300.
When you deposit via Nagad, the balance is usually added to your account within a few minutes. Providing your identity and reference number correctly makes the process even faster. If there is a delay for any reason, contact us on live chat with your transaction ID and our support team will assist you promptly.
Welcome Bonus
Once you open a new account and make your first deposit, a 120% welcome bonus is added automatically, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives you a ৳1,200 bonus, making your total balance ৳2,200. If you deposit ৳18,000 or more, you receive the maximum ৳10,000 bonus, giving a total of ৳28,000. No separate code is needed to claim the bonus.
A wagering requirement is the condition specifying how much you need to bet in total before the bonus amount can be withdrawn. On 99be, this is 15 times the bonus amount only — not the deposited amount. For example: a ৳1,200 bonus × 15 = ৳18,000 must be wagered before you can withdraw the winnings from the bonus.
Yes, there is an option to cancel the bonus. If you want to withdraw your deposited amount directly without fulfilling the wagering conditions, contact live chat and request a bonus cancellation. However, keep in mind that cancelling the bonus will also remove any winnings earned from the bonus.
No, the welcome bonus can only be received once per account — at the time of the first deposit. Attempting to claim the bonus from multiple accounts belonging to the same person is against the rules and may result in account suspension. However, other promotional offers are available for regular players.
The welcome bonus has a set validity period within which the wagering conditions must be met. Once the period expires, any unused bonus and winnings earned from the bonus may be cancelled. The full terms including the bonus validity period can be found on the Terms and Conditions page. It is advisable to start playing as soon as possible after receiving the bonus.
How to Withdraw Money
Yes, for security purposes 99be only approves withdrawals to bKash, Nagad, or Rocket wallets registered in your own name. The name on the account and the name on the wallet must match. Withdrawal requests to wallets in someone else's name are not processed.
The standard withdrawal processing time on 99be is just 5 to 30 minutes. This applies to all payment methods. Providing the correct wallet number and amount is important for fast processing. In rare cases where verification is required, it may take a little longer.
The minimum withdrawal amount is ৳1,000. Withdrawal requests below this amount are not processed. Please wait until your balance exceeds ৳1,000 and then submit a withdrawal request.
Yes, 99be's payment processing runs 24 hours a day, seven days a week. Withdrawal requests can be made at night, on Fridays, or on public holidays, and are generally completed within 5 to 30 minutes. The support team is also always available on live chat to assist.
To withdraw winnings earned from a bonus, the wagering conditions must be fulfilled first. For the welcome bonus, you need to wager 15 times the bonus amount — on the bonus only, not the deposited amount. Once the conditions are met, the bonus balance converts to the main balance and can be withdrawn under normal rules.
Have more questions? We are ready to help
The 99be support team is always by your side for any issue or question you have. You can get assistance in both Bengali and English.
Log in to 99be