99be's Privacy Policy
Your personal information is our top priority. This policy clearly explains how 99be collects, uses, and keeps your data secure.
Introduction & Scope
99be operates a safe and reliable online gaming platform for users in Bangladesh. This Privacy Policy describes how we — 99be and its operating entity — collect, store, process, and use your personal information when you use our website, mobile application, and related services.
This policy applies to all 99be users — whether they are registered members or visitors. By using our platform, you are considered to have agreed to the terms of this policy. We therefore encourage you to read it in full before registering for the first time.
Our platform is intended for users aged 21 and above only. It is not our policy to collect information from minors. If we become aware that a minor's information is present in our systems, we will delete it immediately.
What Information We Collect
99be collects the following types of information to provide its services:
2.1 Information You Provide Directly
Information you provide yourself when you register on our platform or carry out transactions:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- Identity verification documents (National ID or passport number)
- Financial transaction details — bKash, Nagad, or Rocket account number
- Contact address
2.2 Automatically Collected Information
When you use our website or app, the following information may be collected automatically:
- IP address and device type
- Browser and operating system information
- Login time and session data
- Game play history and preferences
- Information obtained from cookies and similar tracking technologies
2.3 Information Received from Third Parties
On occasion, we may receive limited information about you from trusted third-party services for the purpose of identity verification or fraud prevention. In such cases, only the minimum necessary information is obtained.
Purpose of Using Your Information
99be uses the information collected about you for the following legitimate purposes:
- Account Management: To handle registration, login, identity verification, and account security.
- Financial Transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket.
- Customer Support: To resolve your issues, handle complaints, and provide 24/7 live chat support.
- Platform Improvement: To improve the quality of our services and the user experience.
- Security: To prevent fraud, deception, and unauthorised access.
- Legal Compliance: To comply with applicable laws and regulations.
- Bonuses & Promotions: To provide you with bonuses, cashback, and VIP benefits you are entitled to.
Data Storage & Security
99be places the highest importance on the security of your personal information. Our security measures are as follows:
4.1 Technical Security
- SSL Encryption: Our entire platform is protected by SSL (Secure Sockets Layer) encryption, which keeps all data exchanged between you and our servers secure.
- Password Hashing: Your password is never stored directly — it is kept only as an encrypted hash.
- Firewall & Intrusion Detection: Our servers are managed with advanced firewalls and intrusion detection systems.
- Two-Factor Verification: An additional verification layer is applied for high-value transactions.
4.2 Organisational Security
- Only authorised personnel are permitted to access your personal information.
- All staff are bound by strict confidentiality agreements.
- Regular security reviews and audits are conducted.
4.3 Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, certain information may be kept for a specified period to fulfil legal obligations.
Sharing Information with Third Parties
99be never sells your information to third parties for money. However, we may share your information in specific circumstances:
5.1 Service Provider Partners
We use trusted third-party services for payment processing (bKash, Nagad, Rocket), identity verification, game management, and technical support. These partners will only receive the information necessary to provide their services and are bound by strict confidentiality agreements.
5.2 Legal Requirements
We may be legally required to disclose information in response to a court order, government directive, or legal process. In such cases, we will provide only the information that is necessary.
5.3 Fraud Prevention
Necessary information may be shared with the relevant authorities to prevent fraud, money laundering, or other illegal activities.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help our website remember your preferences and improve your experience.
6.1 Types of Cookies
- Essential Cookies: Essential for login sessions and security — without these, the platform will not function properly.
- Functional Cookies: Remember your language preference, game settings, and other personalised settings.
- Analytics Cookies: Used to understand how our platform is being used and to improve our services.
6.2 Cookie Controls
You can control cookies through your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.
Your Rights Regarding Your Information
You have the following rights regarding your personal information:
Right of Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction
If your information is incorrect or incomplete, you may request that we correct it.
Right to Deletion
In certain circumstances you may request deletion of your personal information, though it may need to be retained if there are legal obligations to do so.
Right to Restrict Processing
In some cases you may choose to limit the scope of how your information is used.
To exercise any of the above rights, please contact us. We will respond to your request as promptly as possible.
Policy Changes & Updates
99be reserves the right to update this privacy policy from time to time. Changes to our services, technology, or legal requirements may result in amendments to this policy.
If any significant changes are made to this policy, we will notify you by email or through a notification on the platform. Continuing to use the platform after changes have been made will be considered as your agreement to the revised policy.
The latest version of the policy will always be available on this page. The date of any changes will be noted at the top of the page.
Protection of Minors
99be is an adult gaming platform. Our services are intended for users aged 21 and above only.
We do not knowingly collect any personal information from minors. We verify age at the time of registration. If we become aware for any reason that information belonging to a person under 18 or 21 is present in our systems, it will be deleted immediately and the associated account will be closed.
If you believe a minor has registered on our platform, please contact us.
Have a Privacy Question?
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us. Our 24/7 support team provides assistance in Bengali and English.
You can also reach us via 24/7 live chat.